What do you typically do when a friend, family member, or co-worker shares their problems with you? Have you ever found yourself searching for the ideal response? Perhaps you’ve tried to solve their problem for them or said something that you thought would be helpful but it didn’t have a positive effect. Michael Bungay Stonier author of “The Coaching Habit” recommends that after someone shares his/her issues with you, simply ask “So how can I help?”
Read MoreLarry Roper, a nationally recognized student affairs professional emphasized in a talk he gave the importance of “not stealing others’ pauses.”
Read MoreIn the book, “The Magic of Thinking Big,” David Schwartz states: “Big people monopolize the listening. Small people monopolize the talking.”
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